What happens at your workplace when results are up, goals are met, and things are going well? On the other hand, what happens when numbers are trending down, problems arise, and outcomes are poor?
How a leader reacts during these situations has a significant impact on a company’s culture.
A meaningful way to improve as a leader and elevate your organization’s culture is by properly living the window and the mirror concept found in the book Good to Great.
The idea behind this notion is that successful leaders hold up a window when things are going well and a mirror when they are not.
A leader who looks out the window when things are going well will recognize all those who have helped achieve the good results. They will readily praise their team and give credit to others.
A leader who looks in a mirror when things aren’t going well sees their own mistakes and missteps. They will take ownership of the poor outcomes and determine ways they can better lead their team and improve. They will point the finger at themselves rather than others.
Embracing this philosophy of holding up a window in the good times and a mirror in the bad times can not only significantly enhance your influence as a leader but will also improve your company’s culture.
Learn step by step how you can build a high-performing culture. Check out our new course, 90-Days to a High-Performing Company Culture.
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