What to Do When an Employee Gets Mad
Lisa Burningham2020-09-28T07:49:25-05:00How should leaders respond when an employee gets upset with something that has been asked of them or shared with them? The natural reaction is to get angry or frustrated in response, however, usually this is the worst thing you can do. Instead, leaders should take a step back and ask themselves: are my intentions clear? Often employees become mad because they are filling in the blanks and making assumptions. They assume things like “my leader is criticizing me”, or “she must not trust my judgement”, or “he’s just trying to make things difficult.” Almost always, these assumptions [...]